Received 3 beetles in the post today. Communication was great. Delivery prompt. Packing amazing. The box came with a very warm heat pack, the beetles were very securely packed and had food for the journey. Once removed from the package the beetles were lively and clearly not bothered about the journey they'd just been on. My only complaint is that they were so happy none of them feigned death. Would recommend With 100% and will no doubt use him again at some point in the future.